Terms

Crypt & Crucible is operated by TW Tech LLC in Florida, United States. Questions about an order or these terms can be sent to support@twtech.llc.

Products and availability

We sell unpainted resin miniatures and related figures. Product pages describe each figure, its options, approximate dimensions, and whether it is in stock or made to order. The interactive 3D view helps you inspect a sculpt; the written listing describes the item and options you are ordering.

Availability can change before checkout. If a listing is unavailable, the site will not complete a new order for it. A made-to-order listing takes additional preparation time as explained in our shipping policy.

Prices and payment

Prices are shown in US dollars. The checkout shows the current item total, applicable shipping, and total due before payment. Stripe collects payment and delivery details on its secure checkout page. Returning from checkout is not, by itself, proof of payment; the payment and order status are confirmed by the checkout provider.

Shipping, returns, and problems

All sales are final except when a figure is defective or arrives broken in shipping. Our shipping and returns policy explains dispatch timing, how to report a problem, and the remedies for incorrect or unfulfilled orders. If a promised dispatch time changes, we will contact you about the available cancellation and refund option. Your legal rights remain in effect.

Using the site

Please provide accurate checkout and contact information so we can fulfill an order and reach you if needed. Do not use the site in a way that interferes with its operation or other visitors’ access.

Updates

We may update these terms as the shop changes. The date above indicates the current version. Our privacy policy explains how information is handled.